Payment Policy

Store prices are displayed in United States dollars unless another currency is expressly shown. Checkout displays the payment methods available for the customer’s destination and order. PayPal may be offered when enabled and available for the transaction.

Authorization and order acceptance

By submitting an order, you authorize the selected payment provider to charge the displayed total, including applicable product charges, shipping, and taxes collected at checkout. A payment authorization or automated acknowledgment confirms receipt of the order but does not guarantee final acceptance. We may verify payment, inventory, delivery eligibility, product restrictions, and fraud indicators before fulfillment.

PayPal and payment providers

PayPal transactions are processed through PayPal’s systems and are also subject to PayPal’s terms and privacy practices. We receive the transaction status and limited details needed to identify and support the order. We do not control a payment provider’s account limitations, funding-source decisions, currency conversion, authentication requests, or independent processing delays.

Taxes, duties, and currency conversion

Taxes may be calculated based on product type and destination. For international delivery, import duties, value-added tax, goods and services tax, brokerage, customs clearance, and local charges may not be included unless checkout expressly says otherwise. Your bank or payment provider may apply its own exchange rate or fee when your account is not denominated in U.S. dollars.

Payment review

To protect customers and the store, an order may be held while billing information, identity, delivery address, or authorization is verified. We will request only information reasonably needed to complete the review. If payment cannot be confirmed, the order may be cancelled and any completed charge will be released or refunded.

Refunds

Approved refunds are sent to the original payment method. We normally initiate them within 5–10 business days after approval or return inspection. The payment provider controls when the credit appears in the customer’s account. Shipping, duties, and other charges are refunded only when required by the applicable policy or law.

Payment questions

If a charge is unfamiliar or the checkout does not complete, contact service@grasae.com with the order number or payment reference. Please do not email passwords or complete payment-card numbers.